Refund policy

Refund and Returns Policy

Refund and Returns Policy

Effective Date: July 30, 2026

At closetgf.shop, customer satisfaction is our priority. We are committed to providing quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we are happy to assist you according to the terms below.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

The item must be unused and in its original condition.
The item must include original packaging, tags, and accessories (if applicable).
Proof of purchase must be provided.

To request a return, please contact us:

Email: info@closetgf.shop

Please contact our customer service team before sending any items back. Returns sent without prior approval may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect due to our error.

We recommend using a shipping method with tracking information. We are not responsible for returned packages that are lost or damaged during transit.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved or rejected.

If approved, your refund will be processed to your original payment method. Please allow additional time for your bank or payment provider to complete the transaction.